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Data Protection and Privacy Policy

Last updated: 17 April 2026

Personal Data Collected at the time of registering, purchasing or buying a product or services on the Trauma Training Institute UK website

A certain amount of personal data is collected by traumatraininginstitute.co.uk (Trauma Training Institute UK) at the time of making a purchase. This includes information provided when applying for training, making a payment and registering for an event.

In addition, personal data may be collected and processed as part of participation in training programmes. This may include application materials, course records, attendance data, assessment documentation, and communications relating to training delivery and student support.

Personal data is treated as confidential and is not sold or shared with third parties, except where necessary to deliver our services (such as payment processing, email communication, or form handling), to meet awarding body requirements, or where required by law.

These third-party providers process data on our behalf and are required to handle it securely and in accordance with data protection regulations.

Personal data is used for the purposes of:

  • course administration and communication
  • delivery of training and student support
  • assessment, moderation, and quality assurance processes
  • maintaining accurate records in line with CPCAB requirements

Lawful Basis for Processing

Trauma Training Institute UK processes personal data under the following lawful bases:

  • performance of a contract (e.g. delivering training you have enrolled in)
  • legitimate interests (e.g. maintaining records and improving services)
  • legal obligations (e.g. compliance with awarding body requirements)

Data Storage and Security

Personal data is stored securely and accessed only by authorised personnel.
We take appropriate technical and organisational measures to protect personal data from unauthorised access, loss, or misuse.

Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected.
For training programmes, records may be retained for a defined period after course completion in order to meet awarding body requirements and quality assurance obligations.

How Trauma Training Institute UK uses your Contact Information

All emails are sent via Kit (formerly ConvertKit). Subscription preferences may be changed by you at any time.

Third-Party Processors

Trauma Training Institute UK uses a small number of trusted third-party providers to support the delivery of its services. These providers may process personal data on our behalf in line with their own privacy policies and applicable data protection regulations.

These include:

  • HubSpot – for customer relationship management 
  • Kit - email communications
  • Stripe – for secure payment processing
  • Jotform – for application and contact form submissions

We ensure that all third-party providers we work with have appropriate security measures in place and comply with relevant data protection standards.

Your Rights

Under UK GDPR, you have the right to:

  • request access to your personal data
  • request correction of inaccurate data
  • request deletion of data where appropriate
  • restrict or object to processing in certain circumstances

To exercise these rights, please contact us using the details below.

Links to Other Websites

Trauma Training Institute UK is not responsible for the practices employed by websites linked to or from traumatraininginstitute.co.uk, nor the information or content contained therein. Please remember that when you use a link to go from traumatraininginstitute.co.uk to another website, our Privacy Policy is no longer in effect.

Your browsing and interaction on any other website is subject to that website’s own rules and policies. Please read over those rules and policies before proceeding.

Changes to Our Privacy Policy

traumatraininginstitute.co.uk (Trauma Training Institute UK) may update this Privacy Policy from time to time. When changes are made, the ‘last modified’ date at the top of this page will be revised. Changes are effective when they are posted on this page.

Contact and Complaints

If you have any questions about this Privacy Policy or your data, please contact us at:
info@traumatraininginstitute.co.uk

If you are not satisfied with how your data is handled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this website, please contact us at info@traumatraininginstitute.co.uk.